A very capable entrepreneur and an excellent opportunity in the business of employee background verification that we transformed digitally and invested in too!
Introduction
Many brilliant entrepreneurs who build successful businesses fear finding the right partners when it's time to embrace technology. One such well recognised company and an emerging leader in its business of employee background verification approached Rhibhus for an automation solution. We found not just an interesting project, but a very capable entrepreneur and an excellent business opportunity. We totally transformed the business process with a powerful custom solution. And also invested in it!
What we did…
Develop clickable prototype in our Pre-MVP Lab
Humans are about ideas. But every idea is not humanly possible to implement in the first version itself! A cross functional team of professionals worked about two weeks engaging the founders and transforming their brilliant insights into a clickable prototype. This gave them hands-on experience of how a tech-solution would work for their business, clarifying their expectations and shaping their outlook on the solution. This greatly helped implement the custom application much faster and at a significantly lower cost.
Designed a Task Assignment Engine that distributed files among hundreds of partners and vendors, collate their response and generated a insightful report
An employee verification request from a client requires assigning the task to multiple ground partners spread across geographies. Manually assigning this demanded making multiple copies of all the documents and sending it by email or through chat applications. Receiving the response from each of these partners on mail or through chat applications (over varying period of time) and collating the data to write a report was leading to unpredictable TAT and highly inconsistent quality
Workflow Monitor & Reporting System
Scale can be dangerous if you worked hard but did not prepare for the growth. Assigning verification files to a large number of ground partners, monitoring the ground work, collating their response and reporting the results manually at scale proved to be an enormous challenge. Our robust custom solution to monitor the entire workflow, identify inefficiencies and flag frauds is the solid bedrock on which this growth story now sits.
36.8% reduction in manpower cost by, 167% improvement in turn-around-time & 98.6% reduction in errors
Eliminated role redundancies due to manual process that led to huge savings in manpower and infrastructure costs and more importantly, rework costs.
The Results
A totally energised and new gen verification company powered (and also partly funded) by Rhibhus’ custom application
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